Fidelis Care Insurance Accepted at Our Pharmacy in Jackson Heights, Queens
A Pharmacy That Accepts Fidelis Care Near Me
Your Neighborhood Latin Pharmacy for Fidelis Care Members
Colombia Pharmacy, at 85-26 37th Ave in Jackson Heights, accepts Fidelis Care, along with OTC cards and benefit plans from other major New York insurers. Bring your member card and our bilingual team will check your coverage and eligibility right at the pharmacy, in English or Spanish, so you know where you stand before you pay.
Why Choose Colombia Pharmacy for Your Fidelis Care Plan
We Accept Fidelis Care
We accept Fidelis Care and Medicaid, so you can take care of your health and wellness needs close to home.
Coverage Checked at the Pharmacy
Our team can verify your coverage and eligibility directly in the pharmacy, so there are no surprises at the register.
Service in English and Spanish
Our bilingual team explains your options in the language you feel most comfortable with.
Open Seven Days a Week
Monday to Friday from 10:00 AM to 7:00 PM, and Saturday and Sunday from 10:00 AM to 5:00 PM.
Fidelis Care Health Insurance Plans in New York
Fidelis Care Medicaid
Fidelis Care Medicaid is a Medicaid managed care plan in New York, and we accept Medicaid at Colombia Pharmacy. Since April 1, 2023, the pharmacy benefit for Fidelis Care Medicaid members, including HARP and HIV-SNP plans, is handled by NYRx, New York State's Medicaid pharmacy program. At the pharmacy, you show either your New York State benefit card or your Fidelis Care plan card. Call us at (718) 424-6660 if you want to confirm what we can do for your prescription before you come.
Wellcare by Fidelis Care Medicare Plans
Fidelis Care also offers Medicare plans under the Wellcare by Fidelis Care name, including Medicaid Advantage Plus plans for people who have both Medicare and Medicaid, such as Wellcare Fidelis Dual Align Unity (HMO D-SNP), which is available in Queens. Benefits, costs and OTC allowances vary by plan and by year, so check your member materials or ask our team.
Your Fidelis Care Insurance Card: Which Plan Do You Have?
Look at the front of your Fidelis Care insurance card to find your plan name. If you have Medicaid, you may also have a New York State benefit card. If you are not sure which plan you have, bring your cards to the pharmacy and our team will help you confirm your coverage.
Fidelis Care Benefits You Can Use at Our Pharmacy
Fidelis Care OTC Benefits and OTC Card
Some Fidelis Care Medicare plans include OTC benefits that members use with a prepaid card, such as the Wellcare Spendables card, to buy over-the-counter medicine and approved health items. At Colombia Pharmacy we accept OTC cards and benefit plans from major New York insurers, including Fidelis Care: bring your card and our team will check your balance and eligibility. At the register, the eligible amount is deducted from your balance, and if your total is higher you can pay the difference with another accepted payment method. See our OTC card guide for the products you can buy with your OTC benefits.
Check Your OTC Balance Before You Shop
Call the number on your card, check your plan's app or member portal, or ask our team at the pharmacy. OTC allowances usually expire at the end of each benefit period, so it is best to use them on time.
Prescription Transfers and Special Medication Orders
Have a prescription at another pharmacy? We handle the transfer for you in minutes at no additional cost. If a medication is out of stock or hard to find, request it with us and we will have it ready for pickup at the store the next day. For questions about how your Fidelis Care plan covers a specific drug, see the next section.
Fidelis Formulary Drug List and Prior Authorization: Questions About Your Medications
Fidelis Medicaid Drug Formulary: Your Drug List Is Now the NYRx List
For Fidelis Care Medicaid members, the drug list comes from NYRx, not from Fidelis Care, because the Medicaid pharmacy benefit moved to NYRx on April 1, 2023. Look up your medication in the NYRx Preferred Drug List published by New York State, or call the member services number on your card.
Fidelis Formulary Drug List for Wellcare Medicare Plans
Wellcare by Fidelis Care Medicare plans have their own plan-specific pharmacy formularies, or drug lists, published on the Fidelis Care website. Check the one that matches your plan, or call the member services number on your card.
Fidelis Care Prior Authorization Form and Medication Request Form
Some medications need approval before they are covered. When your Fidelis Care plan manages your pharmacy benefit, as in the Medicare plans, your doctor requests it with the Fidelis Care Medication Request form. For Medicaid prescriptions covered through NYRx, your doctor requests prior authorization through the NYRx program instead. Colombia Pharmacy does not approve prior authorizations; ask your doctor's office to start the request.
How to Use Your Fidelis Care Plan at Colombia Pharmacy
Step 1: Bring Your Fidelis Care Cards
Bring your Fidelis Care plan card, your New York State benefit card if you have Medicaid, and your OTC card if your plan includes one.
Step 2: We Verify Your Coverage
Our bilingual team checks your coverage and eligibility directly at the pharmacy.
Step 3: Choose Your Eligible OTC Products
Pick your eligible OTC items, such as vitamins, personal care products and over-the-counter medicine, and pay any remaining balance with another accepted payment method.
What Our Neighbors Say
Common Questions About Fidelis Care at Colombia Pharmacy
Yes. We accept Fidelis Care and Medicaid. Bring your member card and our team will verify your coverage and eligibility at the pharmacy.
We accept Medicaid. For Fidelis Care Medicaid members, prescription coverage goes through NYRx, so bring your New York State benefit card or your Fidelis Care plan card. Call us at (718) 424-6660 to confirm what we can do for your prescription.
We accept OTC cards and benefit plans from major New York insurers, including Fidelis Care. Bring your card and our team will check your balance and eligibility. If your total is higher than your balance, you can pay the difference with another accepted payment method.
It depends on your plan. Medicaid members use the NYRx Preferred Drug List published by New York State. Wellcare by Fidelis Care Medicare members use their plan's own formulary, published on the Fidelis Care website.
Your doctor submits the request. With Fidelis Care plans that manage their own pharmacy benefit, that is done with the Fidelis Care Medication Request form; for Medicaid prescriptions covered through NYRx, it goes through NYRx.
Yes. We transfer prescriptions from another pharmacy in minutes at no additional cost, and if a medication is out of stock we can order it for pickup at the store the next day.
No. Colombia Pharmacy is an independent pharmacy and is not affiliated with Fidelis Care. We accept Fidelis Care so members can use their benefits close to home.
Visit Colombia Pharmacy in Jackson Heights
Bring Your Fidelis Care Card Today
Colombia Pharmacy, 85-26 37th Ave, Jackson Heights, NY 11372. Phone: (718) 424-6660. Open Monday to Friday from 10:00 AM to 7:00 PM, and Saturday and Sunday from 10:00 AM to 5:00 PM. Call ahead if you would like us to confirm your plan before you come.
Colombia Pharmacy is an independent pharmacy and is not affiliated with, sponsored by or endorsed by Fidelis Care. Fidelis Care, Wellcare and plan names are trademarks of their respective owners and are used only to identify the plans we work with. Benefits, OTC allowances and drug coverage vary by plan and plan year; please confirm the details with Fidelis Care or NYRx. This page is for general information only and does not replace the advice of your doctor or pharmacist.